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Digital space opened to process complaints from Air Algérie customers via the “Achki” platform

May 5, 2026اقتصاد – الشروق أونلاينechoroukonline.comTranslated from Arabic
Digital space opened to process complaints from Air Algérie customers via the “Achki” platform

An agreement was reached to launch a dedicated space for Air Algérie within the “Achki” platform, which is part of the Algerian Organization for Consumer Protection, aimed at receiving and processing complaints and concerns, in a move to enhance responsiveness to customer needs and improve service quality. This agreement comes as part of a working meeting held between the Algerian Organization for Consumer Protection and the CEO of Air Algérie yesterday, where various customer concerns and aspirations were discussed, along with a set of proposals aimed at elevating the level of services provided. Read the full content on Echourouk Online.

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