Refund & Cancellation Policy
Last Updated: August 5, 2026
This policy outlines the terms for cancellation, refunds, and auto-renewal for Algeria Business Bay memberships.
Membership payments are generally non-refundable once digital membership access has been provided, except where a refund is required by applicable law or where there is a duplicate charge, an unauthorised payment or a failure by ABB to provide the purchased access within a reasonable period.
Refund requests are reviewed by the legal entity that sold the membership.
1. CANCELLATION PROCEDURES
Monthly Memberships
Monthly members can cancel at any time. Cancellation stops future billing but does not provide a refund for the current billing period.
Annual Memberships
Annual members commit to a 12-month membership period. Early cancellation does not entitle you to a refund for the remaining months.
How to Cancel
To cancel your membership, contact hello@algeriabusinessbay.com. Cancellations are handled by the legal entity that sold the membership, which is identified before payment and on your receipt or invoice.
Access After Cancellation
After cancellation, you will retain access to the Community and content until the end of your current billing period.
2. INTERNATIONAL PURCHASES
Refunds approved for payments processed through Circle and Stripe are issued by EVENTHACKER LLC through the original payment channel.
3. ALGERIAN PURCHASES
Refunds approved for DZD payments are issued by EURL Taywalt through SofizPay or another method permitted by the original payment channel.
The time required for the refund to appear depends on the payment provider, card issuer, bank or Algeria Post service involved.
4. AUTO-RENEWAL TERMS
International subscriptions may renew automatically only where automatic renewal is clearly disclosed at checkout.
A DZD membership does not renew automatically unless the SofizPay checkout clearly states that it is a recurring payment and the customer expressly agrees to that recurring arrangement.
International Monthly Renewals
International monthly memberships renew on the same date each month.
International Annual Renewals
International annual memberships renew on the anniversary of your original purchase date.
Preventing Auto-Renewal
To prevent auto-renewal, you must cancel before the renewal date by contacting us at hello@algeriabusinessbay.com.
5. EXCEPTIONS
We may consider refund requests in exceptional circumstances, at our sole discretion, such as:
- •Technical issues preventing access that we cannot resolve within a reasonable timeframe.
- •Duplicate charges due to payment processing errors.
Exception requests must be submitted within 7 days of the issue occurring to hello@algeriabusinessbay.com.
6. TERMINATION FOR VIOLATION
If your membership is terminated due to violation of our Terms of Service or Community Rules, no refund will be issued.
7. PRICE CHANGES
- •We reserve the right to change membership pricing. Price changes will not affect current subscription periods but will apply to renewals.
- •You will be notified of any price changes at least 30 days before your renewal date.
8. CONTACT
For questions about this policy or to request cancellation assistance: Email: hello@algeriabusinessbay.com