Refund & Cancellation Policy
Last Updated: December 25, 2024
This policy outlines the terms for cancellation, refunds, and auto-renewal for Algeria Business Bay memberships purchased through Circle.so.
1. NO REFUND POLICY
- •Due to the nature of digital access and exclusive content, all sales are final. No refunds will be issued after purchase.
- •No partial refunds will be provided for unused membership time.
- •This policy applies to all membership tiers: Explorer (Monthly), Insider (Annual), and Scholar Access (Student).
2. CANCELLATION PROCEDURES
Monthly Memberships
Monthly (Explorer) members can cancel at any time. Cancellation stops future billing but does not provide a refund for the current billing period.
Annual Memberships
Annual (Insider and Scholar) members commit to a 12-month membership period. Early cancellation does not entitle you to a refund for the remaining months.
How to Cancel
To cancel your membership: Log into your Circle.so account; Navigate to your subscriptions; Select Algeria Business Bay; Click "Cancel Subscription." Alternatively, contact hello@algeriabusinessbay.com.
Access After Cancellation
After cancellation, you will retain access to the Community and content until the end of your current billing period.
3. AUTO-RENEWAL TERMS
All memberships automatically renew unless cancelled before the renewal date.
Monthly Renewals
Monthly memberships renew on the same date each month.
Annual Renewals
Annual memberships renew on the anniversary of your original purchase date.
Renewal Reminders
We will send email reminders before auto-renewal: 30 days before, 14 days before, and 3 days before the renewal date.
Preventing Auto-Renewal
To prevent auto-renewal, you must cancel before the renewal date through Circle.so or by contacting us.
4. EXCEPTIONS
We may consider refund requests in exceptional circumstances, at our sole discretion, such as:
- •Technical issues preventing access that we cannot resolve within a reasonable timeframe.
- •Duplicate charges due to payment processing errors.
Exception requests must be submitted within 7 days of the issue occurring to hello@algeriabusinessbay.com.
5. TERMINATION FOR VIOLATION
If your membership is terminated due to violation of our Terms of Service or Community Rules, no refund will be issued.
6. PRICE CHANGES
- •We reserve the right to change membership pricing. Price changes will not affect current subscription periods but will apply to renewals.
- •You will be notified of any price changes at least 30 days before your renewal date.
7. CONTACT
For questions about this policy or to request cancellation assistance: Email: hello@algeriabusinessbay.com